The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
How do I cancel my account?
To cancel your account follow these steps: Login to your account and request a cancellation Login...
I lost my billing manager password, how do I get it back?
Your billing manager login and password is different from your whm or cpanel username and...
When will I get my refund?
All refunds are processed in approximately 30 days of the requesting date. We do not...
Why can't I make payment?
If you are having problems making payment you should consider the tips on our sign up pages....
Why is my account suspended?
Our automated billing system follows the procedure outlined here: Invoices are generated...